Ta99 Privacy Policy — How Your Information Is Kept Secure

1. Introduction

Ta99 (ta99.bio) is a world-class online gaming platform built for players in Bangladesh. We believe that protecting user privacy is the cornerstone of a trustworthy gaming experience. This Privacy Policy applies to all ta99 users, including those in Bangladesh.

This policy clearly sets out — what data is collected when you use the ta99 platform, why it is collected, how it is used, and what rights you have. By creating an account or using the platform, you confirm that you have read and agreed to this Privacy Policy in full.

Our Privacy Policy is reviewed and updated regularly. Users will be notified in advance of any significant changes.

2. What Information We Collect

Ta99 collects only the information necessary to provide services, verify identity, and ensure security. No excessive or irrelevant data is collected. The following types of information may be collected at various points:

3. How Your Information Is Used

Ta99 uses collected data only for specific, legitimate purposes. No data is used beyond its intended scope. The key reasons we use your data are outlined below:

• Account Management: For registration, login, password recovery, and account security.
• KYC Verification: To verify age and identity and to comply with legal obligations.
• Transaction Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your issues and provide support.
• Security Assurance: To prevent fraud, spam, and cyberattacks.
• Responsible Gaming: To identify signs of addictive behavior and send timely alerts.
• Service Improvement: To analyse user behaviour and improve the platform.
• Legal Compliance: To meet regulatory and compliance requirements.

4. Data Sharing Policy

Ta99's core principle is keeping your data strictly private. However, your information may be shared with third parties in the following limited circumstances:

• Payment Processors: To process transactions exclusively through payment partners such as bKash, Nagad, and Rocket.
• Game Provider: With licensed game providers to manage your gaming activity.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
• KYC Verification Partner: With trusted verification providers to confirm your identity and age.
• Fraud Prevention: With security partners to help prevent money laundering or fraud.

All third-party partners are contractually bound to comply with ta99's privacy standards and may not use your data for their own purposes.

5. Cookie Policy

Ta99 uses cookies to enhance your experience and keep the platform running smoothly. A cookie is a small text file stored on your device.

• Essential Cookies: For login sessions, security, and core platform functionality — the site cannot operate without these.
• Functional Cookies: To remember your language, theme, and preference settings.
• Analytics Cookies: To understand which pages people visit and for how long — all data is anonymized.
• Security Cookies: To protect against CSRF attacks and other cyber threats.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

6. Data Security Measures

Ta99 follows the highest industry standards to keep your data secure. Our security infrastructure operates across multiple layers to prevent any unauthorized access or data breach:

• TLS 1.3 encryption is applied to all data transmissions.
• All data stored on our servers is protected with AES-256 encryption.
• Passwords are never stored in plain text — bcrypt hashing is used.
• Two-factor authentication (2FA) is available for added account security.
• Regular security audits and penetration testing are conducted.
• Automated alerts are sent if a suspicious login is detected.
• Payment details are never stored on our servers.

Please note — no online platform can guarantee 100% security. We strongly encourage you to use a strong password for your account and never share it with anyone.

7. Your Rights

As a ta99 user, you have the following rights over your personal data:

To exercise any of your rights, contact us by email. We will do our best to respond within 30 days.

8. Data Retention Period

Ta99 does not retain your data longer than necessary. The retention periods for each data type are outlined below:

• Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
• Transaction History: Up to 7 years, in accordance with financial regulatory guidelines.
• KYC Documents: Retained for up to 5 years following verification.
• Gaming Logs: 3 years for responsible gaming monitoring purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
• Support Contact: Retained for up to 2 years after an issue is resolved.

After the retention period, data is securely deleted or anonymised. Certain data may be kept longer if required by legal obligations.

9. Protection of Minors

Ta99 is strictly for users aged 18 and above. We never knowingly collect data from anyone under 18. Age is verified at registration, and KYC documents may be requested when necessary.

If we become aware that a minor has registered an account on ta99, that account will be closed immediately and all collected data will be permanently deleted.

10. Changes to Privacy Policy

Ta99 may update this Privacy Policy from time to time. Changes may occur due to legal updates, new services, or regulatory requirements.

• Advance notice of significant changes will be sent via email or posted on the platform.
• The date of each revision will be noted at the top of this page.
• Continued use of ta99 after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

We recommend checking this page regularly to stay up to date with the latest Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team. We typically respond within 3 business days.